Cloud Governance & Management

Cloud Computing and Organizational work culture & Business, Cloud adoption, Relationship with IT Service Management (ITSM), Cloud Service and Support Models, Cloud Service Management Roles (Cloud Management Roles, Service Management Roles, Organizational Roles), Cloud Service Strategy (Cloud Strategy basics, Key Drivers for Adoption, Risk Management Overview), Cloud Service Design, Deployment and Migration (Dealing with Legacy Systems, Services, and Applications, Benchmarking of Cloud Services, Cloud Service Capability Planning, Cloud Service Deployment and onboarding, The Cloud Store), Cloud Service Management (Cloud Service Level Management & Service Assurance, Managing Cloud Service Configurations, Change Management for Cloud Computing Environments, Reacting to demand Cloud Services), Cloud Service Economics (Pricing Models for Cloud Services, Procurement of Cloud Based Services, Cloud Service Charging), Cloud Service Governance(Governance, Cloud Governance Framework, Cloud Governance Considerations), Showing the Value of Cloud Services to the Business(Understanding the Value of Cloud Services, Linking the Value of Cloud Services to Strategy, Measuring the Value of Cloud Services)