Operations Management

Operations management is concerned with the production and delivery of goods and services. This course focuses on those business processes, procedures and strategies used to transform various inputs into finished goods and services. Focus is on both understanding how the provision of goods is organized and managed and recognizing potential areas of improvement in the management or production of goods and services. Also of major study will be how operations management interfaces with other functional areas and the various issues and problems that traditionally arise in the field of operations management, including those related to technology, globalization, and ethics. This course is aimed at examining some of the important practical concepts related to Operations Management. It addresses how top-level management can improve decision-making in both the manufacturing and service sectors. Chapter topics are: Forecasting for Operations, Aggregate Production Planning, Inventory Control Subject to Known Demand, Inventory Control Subject to Uncertain Demand, MRP and JIT, Operation Scheduling, Project Scheduling, Quality and Assurance, and Reliability and Maintainability. Focus is on both understanding how the provision of goods is organized and managed and recognizing potential areas of improvement in the management or production of goods and services. Major areas of study include the design of productive systems, strategic planning, and operations planning and control. Specific topics cover the areas of process and job design, facility planning, capacity planning, distribution planning, forecasting, inventory management and production planning and control.

Course objectives:

The main objective of the study is to analyze how industry and service organizations perform various management practices to remain competitive and productive in current environments. This course focuses on managerial decisions in production and operations and their interrelationships with the other functional areas of the firm.