Operations
Management the heart of all management disciplines which bring competitive
advantage and market focus for all business organizations. This course intended
to provide students with the concept, tools, and applications of operations
management. The course has enormous importance to every individual involving
the management of production and service operation of any kind and has
especially for business students, that is why every business student taking the
course. The course divided into five sections: operations management overview
and concept, product design, process design, capacity planning, location the decision, facility layout, production planning and controlling, production
scheduling, aggregate production planning, and statistical quality assurances
and Business process reengineering.
Upon completion of this course students will be able to:
Describe the operations management development, scope, and functions
Explain the similarity and difference between goods and services operations
Understand and convey a fundamental knowledge of operations manager activities
Describe the decisions involved in product, service, and process designing and controlling the operation system
Identify major decisions involved in facility location and layout.
Identify and explain major decisions involved in work planning, design, and measurement of it.
Describe and illustrate the importance of forecasting, material requirement planning, aggregate planning and scheduling of human and material resources.
Discuss the nature and importance of project management and application of PERT/CPM techniques in managing of the project
Identify and explain the determinants of quality and cost associated with quality
Verify the elements of quality control process, the importance of acceptance sampling
Apply selected quantitative tools and models in the analysis of decisions for the design, planning, and controlling of operating system.- Teacher: Melaku Beshaw